RecBetter
The all-in-one recruiting CRM
RecBetter combines recruitment CRM, outreach, calling, LinkedIn capture, candidate intelligence and automatic next steps in one decisive workspace.
Manage candidates, clients, jobs, outreach, calls, interviews and search delivery without losing the context behind the next action.
Product questions, answered
Fast answers for setup, daily recruiting, hiring teams, integrations and data.
What should I configure first?
Open Settings and connect your mailbox, calling provider, FullEnrich and preferred AI provider. Then import Talents and BD Contacts separately. Add open Jobs last so matching starts with clean data.
Can recruiters and internal HR teams use RecBetter?
Yes. Agencies can run business development, mandates, talent marketing and outreach. Internal recruiting and HR teams can manage talent, jobs, interviews, scorecards, hiring decisions and follow-up without using the commercial modules.
Why are Talents and BD Contacts separate?
They have different workflows and profile fields. RecBetter keeps their kind immutable so a client contact cannot enter a candidate sequence or Interview Center by mistake.
How do I add existing records?
Use CSV import from Talents or BD Contacts. RecBetter previews every row, deduplicates by LinkedIn, email and name, then reports what will be created or updated before commit.
How does Mail work?
Build a sequence, enrol the right audience and review every generated email before approval. Replies stop follow-up automatically. Delivery, replies and recent sending stay visible in the same command center.
Why can RecBetter block an email?
The recipient may be suppressed, missing a usable address, fail verification or the mailbox may be unavailable. Open the draft for the exact reason and repair the record or connection before sending.
Which calling systems can I use?
Telnyx is supported natively. Aircall and other providers can connect through configured integrations. Calls, outcomes, recordings and AI notes return to the same person timeline.
What belongs in Interview Center?
Scheduled talent assessments, preparation, tailored questions, competency evidence, scorecards, debriefs and hiring outcomes. Everyday calls stay in Call Center.
How should a hiring manager score fairly?
Score demonstrated evidence. Capture the example, the person’s ownership, the scale and the result. Use the same weighted criteria for everyone assessed against the same role.
How does matching work?
RecBetter compares the job requirements with CVs, structured profile data, recruiter notes and evidence categories. Open Why this score to inspect the reasons before linking anyone to a role.
What is Merge?
Merge connects market-ready talent with relevant jobs, confidential profiles, client demand and follow-up. Identity stays protected in the confidential profile until you choose to disclose it.
Which dashboard should I use?
KPI Dashboard measures activity and conversion independently of pipeline. Manager Dashboard shows execution quality and bottlenecks. Finances covers revenue, sales pipeline and booked value.
What is the difference between Planning and Today’s Focus?
Planning converts your priorities into connected tasks and calendar blocks. Today’s Focus is the live action queue that tells you what to execute now.
Can another workspace see my data?
No. Records, settings, integrations and activity are scoped to one workspace. Client portal links expose only the data explicitly shared through that link.